A price before the work
Told to you, not discovered on the invoice.
Belgian law makes a workshop transmit a vehicle's mileage at every intervention. That history is what a seller has to hand over, and a sale without it is void. The part nobody mentions: a gap in that record costs you money when you sell.
The mileage is read and transmitted at every intervention, because that record is what makes an honest history honest.
General maintenance and repair of cars and light commercial vehicles.
See the programTransmitting the mileage at every intervention, as the law requires.
See the programMaintenance and repair of agricultural tractors, cultivators and lawnmowers.
See the programNot an inspection centre, and not certified for everything.
See the programRead and transmit the mileage at every intervention, give a price before starting, stop and telephone before exceeding it, keep the replaced parts, and say in writing when something we found affects safety.
Told to you, not discovered on the invoice.
We stop rather than finish and charge.
Every intervention, as the law requires.
Handed over on request, no questions.
Quoted per job in euro before work begins. Nothing beyond the quote is charged without your agreement first.
Routine maintenance, quoted beforehand.
Diagnosis first, then an agreed price.
Agricultural and garden machinery.
Every engagement is quoted after a free consultation. No subscription.
MANUL MOTORS BV was created on 2 August 2023 and is registered with the Crossroads Bank for Enterprises under number 0804.506.518, at 119 Misstraat box A in Lier. The registered activity is the general maintenance and repair of cars and light vans up to three and a half tonnes, with a second establishment for tractors, cultivators and mowers.
The company is new and we would rather say so than imply a decade behind us. What we can do from the start is work in a way that is checkable. Belgian law requires a professional to transmit a vehicle's mileage at every intervention, and that accumulated history is what produces the document a seller has to give a private buyer. A second-hand sale made without it is void, which is an unusually hard sanction in consumer law. Most owners hear only that half. The half that affects them is the converse: an absence of entries is itself information to the next buyer, so a vehicle maintained outside the professional circuit, or by somebody who does not transmit, turns up at resale with a thin record and a weaker price. Beyond that record, the habits are simple and the ones people actually want. A price before the work rather than on the invoice. A phone call if the job grows, before it grows rather than after. The replaced parts kept so you can look at what came off. And a written note where something we found affects safety, because those conversations should not happen only verbally.
The mileage recorded on the odometer at the time of the intervention. Belgian law requires professionals to transmit it at every intervention, and those readings accumulate into the history behind the mileage document a seller must hand to a private buyer. We do it on every visit rather than on the ones that seem important, because an incomplete record is exactly as unhelpful as no record.
Because of resale. A sale of a second-hand vehicle to a private individual without the mileage document is void, which is the headline. The part that affects you day to day is the converse: a gap in the history is information to the next buyer, and a car serviced outside the professional circuit or by somebody who does not transmit arrives at resale with a thin record. That gets priced in, and not in your favour.
Not without asking you first. If a job turns out to need more than was quoted, we stop and telephone you, which occasionally means a vehicle sits for an hour waiting for a call back. The alternative, finishing the work and presenting a larger bill, is how workshops get their reputation, and the hour of waiting is the cheaper option for everyone.
Yes, and you do not need a reason. Replaced parts are kept and handed over on request, so you can see what actually came off the vehicle. It is a small thing and it settles the only question a customer cannot otherwise answer, which is whether the work described was the work performed.
No. We are not an approved vehicle inspection centre, nothing we do constitutes, replaces or anticipates the periodic inspection, and nothing we say certifies a vehicle as roadworthy. We can tell you what we found and put right what needs putting right, which usually improves how an inspection goes, but the approved centre assesses the vehicle on its own criteria and its view is the one that counts.
Only if the certification that work requires is in force, and it is stated on the legal page rather than assumed here. Work on air-conditioning systems involving fluorinated refrigerant gases requires specific certification, and where we do not hold what is needed, the work is referred to a certified undertaking rather than done anyway. It is a short conversation and a better outcome than the alternative.
Tell us what it is doing and we will tell you what it costs.